Shipping policy

Welcome to InPaw.store! We're dedicated to delivering quality pet products worldwide with care and convenience. Please read our shipping policy below:

1. Order Processing
All orders are processed within 2–5 business days. Processing time may vary during high-demand periods.

2. Shipping Provider
We ship exclusively through our trusted fulfillment partner, Zendrop. This ensures efficient, reliable international delivery.

3. Shipping Times & Delivery Estimates

Standard International Shipping: 7–20 business days

Expedited options may be available at checkout (subject to destination and item availability).

Please note that orders placed from within the UAE are shipped from overseas suppliers, and standard international shipping times apply.

4. Shipping Charges
Shipping costs are calculated at checkout based on product weight, destination, and shipping method.

5. Customs & Duties
International orders may be subject to import duties and taxes. These are the responsibility of the customer and may vary by destination country.

6. Tracking Information

Once your order is shipped, you will receive a confirmation email with a tracking link to monitor your delivery status.

7. Delivery Delays
While we strive for timely delivery, occasional delays due to customs, logistics, or high demand may occur. We appreciate your patience and understanding.

8. Incorrect or Incomplete Addresses
Please double-check your shipping details before completing your order. InPaw.store is not responsible for delays or losses due to address errors.

9. Damaged, Lost, or Missing Items
If your package is damaged or does not arrive, contact us at info@inpaw.store within 7 days of the expected delivery date. We’ll work with Zendrop to resolve the issue promptly.

Questions?
For any shipping inquiries, reach out to us at info@inpaw.store.